I called Advanced Flooring to get a quote on a custom runner for the main hallway. When I was on the phone asking about it, our rep from AF (not Ryan) asked how things were or if there were any issues. I had noticed the carpet at the bottom of the stairs was already beginning to fray a little bit, a few strands of thread were starting to pop up. Not a big deal but he asked. I also noticed a patch of the carpet coming off, probably not enough glue. He wanted to send someone out to take care of it. I asked how they would take care of the fraying so it doesn't happen down the road.
After some discussion it was decided they would put a piece of trim, similar to the footer piece along the rest of the wall. The guy came and trimmed off the frayed carpet. He then cut a piece of trim and installed it. I think it looks better. What do you guys think?